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EyeBuyDirect Q&A Forum
Last answer by Knoji 56 months ago +0 votes:
Travis Burdick provided an answer to this question in this review of EyeBuyDirect:EyeBuyDirect is one of the premier online stores for everything eyeglasses related. EyeBuyDirect offers it's customers a variety of frames, shapes and styles to suit everyone. EyeBuyDirect sells: Men's eyeglasses Women's eyeglasses Sunglasses EyeBuyDirect sells eyeglasses by frame Full Frame Eyeglasses Semi Rimless Eyeglasses Rimless Eyeglasses EyeBuyDirect sells eyeglasses by shapes Rectangle Eyeglasses Oval Eyeglasses Square Eyeglasses Round Eyeglasses Wayfarer Eyeglasses Ey... more
Last answer by Knoji 56 months ago +0 votes:
Travis Burdick provided an answer to this question in this review of EyeBuyDirect:EyeBuyDirect is a division of Eye Buy Direct Inc. which was started on 08/01/2005 in California. EyeBuyDirect was incorporated on 08/25/2005 in Maryland. The founder of EyeBuyDirect is Roy Hessell. EyeBuyDirect is also known as EyeBuyDirect.com and EyeBuyDirect Inc. Contact Information: 5300 Ontario Mills Parkway, Unit 400, Ontario, CA 91764 United States Of America Phone: 1-855-393-2891 Email: http://www.EyeBuyDirect.com more
Last answer by Knoji 56 months ago +0 votes:
Travis Burdick provided an answer to this question in this review of EyeBuyDirect:Customer reviews for EyeBuyDirect are generaly negative Positive customer reviews commented on: Good delivery Great prices Negative customer reviews commented on: Poor customer service Poor return policy Bad description of products Some customer reviews were: Okay for Single Vision, but do not order Progressives " Customer service at an optician's office is usually top notch, totally unlike the service your likely to get from a customer service rep from Eye Buy Direct" "Deceptive... more
Last answer by Knoji 56 months ago +0 votes:
Travis Burdick provided an answer to this question in this review of EyeBuyDirect:EyeBuyDirect is not accredited with the Better Business Bureau as they show on their website. EyeBuyDirect is a division of Eye Buy Direct Inc which is not accredited with the Better Business Bureau; however they do have a BBB rating of "F". Their BBB file was opened on August 07, 2006. Over the last three years, there has been 141 complaints filed against EyeBuyDirect Inc with the Better Business Bureau. The complaints filed against EyeBuyDirect Inc were: 5 complaints were d... more
Last answer by Knoji 56 months ago +0 votes:
Travis Burdick provided an answer to this question in this review of EyeBuyDirect:EyeBuyDirect website popularity: EyeBuyDirect has a worldwide Alexa traffic rating of 23,446 out of 30 million websites. EyeBuyDirect has an American Alexa traffic rating of 4,466 EyeBuyDirect has a Google pagerank of four out of ten. The EyeBuyDirect site receives around unique 8,190 visitors daily, which account for 58,149 daily page views. About 66% of the visitors to the EyeBuyDirect site are American. more
Asked by Chen P in EyeBuyDirect1 answers
Last answer by Knoji 56 months ago +0 votes:
Travis Burdick provided an answer to this question in this review of EyeBuyDirect:EyeBuyDirect social media presence: EyeBuyDirect can be followed on Facebook; they have 6,291 likes on Facebook and have 184 people talking about them. EyeBuyDirect updates their Facebook page every couple of days. EyeBuyDirect can be followed on Twitter; they have 3165 followers on Twitter and have posted 1153 tweets. EyeBuyDirect tweets every few days. EyeBuyDirect offers an email mailing list that customers can sign up for to keep up to date with all their great sal... more
Last answer by Knoji 56 months ago +0 votes:
Travis Burdick provided an answer to this question in this review of EyeBuyDirect:EyeBuyDirect is protected by Norton Secured powered by VeriSign and uses an industry standard SSL certificate to encrypt their customers’ private information to help keep it safe from identity theft. EyeBuyDirect is tested daily by McAfee Secure to keep it safe from computer threats. Google Safe Browsing lists the EyeBuyDirect site as "not suspicious" and states that no malicious software or suspicious content has been detected on it in the last ninety days. more
Last answer by Knoji 56 months ago +0 votes:
Travis Burdick provided an answer to this question in this review of EyeBuyDirect:EyeBuyDirect offers competitive prices on all their products. In a price comparison of three products, EyeBuyDirect was more expensive on one product and the exact same price on two of the products as their leading competitors were. Omsk  EyeBuyDirect: $44.95 Leading competitor: $44.95 ROCK! Cosmopolitan EyeBuyDirect: $49.95 Leading competitor: $45.90 Religion SUN04-1 EyeBuyDirect: $26.95 Leading competitor: $26.95 more
Asked by Cin P in EyeBuyDirect1 answers
Last answer by Knoji 56 months ago +0 votes:
Travis Burdick provided an answer to this question in this review of EyeBuyDirect:EyeBuyDirect shipping rates and policies: EyeBuyDirect ships throughout the United States and to numerous international locations Prescriptions eyeglasses can take up to two weeks to ship. American shipping: USPS is free on orders over $99 USPS is $5.95 on orders under $99 UPS Express costs $19.00 Canadian Shipping: USPS costs $9.95 International shipping: Continental Europe and United Kingdom ships DHL and costs $19.00 All other Countries ship DHL and costs&... more
Last answer by Knoji 56 months ago +0 votes:
Travis Burdick provided an answer to this question in this review of EyeBuyDirect:EyeBuyDirect accepts most major credit cards; they accept MasterCard, Visa, American Express, and Discover Card. EyeBuyDirect also accept payment through PayPal; PayPal is a very secure way to pay for online purchases. EyeBuyDirect does not accept money orders, wire transfers or checks of any kind. In addition, EyeBuyDirect does not accept any other form of online payments like Google Checkout or Amazon Payment. more
Last answer by Knoji 56 months ago +0 votes:
Travis Burdick provided an answer to this question in this review of EyeBuyDirect:EyeBuyDirect return/refund policy: EyeBuyDirect offers a 14 day return/refund policy; however, EyeBuyDirect has a 12 month replacement policy. All returns must be in new unused condition, and include the case and cleaning cloth. Original shipping costs are non-refundable. Customers are responsible for return shipping costs There is a $10 restocking fee on progressive, bifocal & trifocal orders. To make a return: Customer should contact EyeBuyDirect's customer service... more
Last answer by TinTinB 57 months ago +0 votes:
EyeBuyDirect is not an online store of digital products like mobile apps. This company does not currently offer downloadable mobile apps for iPhone, iPad and Android devices. The products offered are eyeglasses, men's glasses, women's glasses, sunglasses and other. Phone: 1-855-EYEBUY1 (1-855-393-2891) You can find more information by visiting the source URL below or contact the customer service. Source URL: http://www.eyebuydirect.com/ more
Last answer by TinTinB 63 months ago +0 votes:
Yes, EyeBuyDirect ships orders to International countries via Express Courier (DHL) method which usually arrive within 14 business days. The shipping rate for International orders are $19 (Continental Europe and United Kingdom) and $29.95 (All other countries). EyeBuyDirect can be contacted by phone at 1-855-393-2891 to know which countries do they ship to. Visit the link below for more detailed information. Source: http://www.eyebuydirect.com/shipping-and-returns.html more
Last answer by Marky Chavez 65 months ago +0 votes:
In the event that a replacement is requested, EyeBuyDirect will process a ONE-TIME replacement with corresponding charges. Refunds are subject to a restocking fee. The request for return or replacement must be made within 14 business days (US Shipping) upon receipt of order. Prior to return, you must first contact the store either by email or by phone to inform them of your return. Progressive, Bifocal and Trifocal orders have a $10 restocking fee.Designer Frames (branded), Sunglasses, Sport frames, and Accessories are NOT included in the Return and Refund Policy. more
Last answer by Marky Chavez 65 months ago +0 votes:
Yes, EyeBuyDirect accepts PayPal as an alternate easy payment method for online orders. With PayPal, you can securely and quickly pay with your bank account, credit card or balance without sharing your financial information. They also use  Authorize.net to securely accept American Express Card, Visa Card, Discover Card, MasterCard and PayPal payments. more
Last answer by Knoji 67 months ago +0 votes:
You can find the answer to this question in this review of EyeBuyDirect written by Patricia Cartwright - an excerpt is posted below:EyeBuyDirect is one of the premiere online stores that sells prescription eyeglasses and sunglasses for men, women and children. EyeBuyDirect offers a wide selection of eyeglass frames from many of the most popular brands at far below average price.  EyeBuyDirect sells: Men’s glasses Women’s glasses Children’s glasses SunglassesGlasses Accessories EyeBuyDirect offers three different frames styles: Full-rim Semi-rim Frameless ... more
Last answer by Knoji 67 months ago +0 votes:
The answer to question was posted in this review of EyeBuyDirect written by Patricia Cartwright - an excerpt is posted below:There are a large amount of online prescription eyeglass stores, so what makes EyeBuyDirect better than their competitors? Why should customers shop there instead at one of the other stores? EyeBuyDirect offers: Low prices: EyeBuyDirect does not just offer competitive prices they offer some of the lowest prices on brand name eyeglass frames and sunglasses on the web. EyeBuyDirect has eyeglass frames for as low as $6.95. Brand names: EyeBuyDirect offers many of the m... more
Last answer by Knoji 67 months ago +0 votes:
The answer to question was posted in this review of EyeBuyDirect written by Patricia Cartwright - an excerpt is posted below:Two of EyeBuyDirect’s biggest online competitors are EyeglassesUSA and Eyeglass Factory Outlet. All three stores offer a wide variety of designer eyeglass frames at below average prices. All three stores have easy to navigate webpages with clear colour pictures and good product descriptions. All three stores sell both prescription eyeglasses and sunglasses for men and women; however, only EyeBuyDirect and Eyeglass Factory Outlet sell children's eyeglasses. Both Eye... more
Last answer by Knoji 67 months ago +0 votes:
The answer to question was posted in this review of EyeBuyDirect written by Patricia Cartwright - an excerpt is posted below:All three stores offer competitive prices on their eyeglass frames; however, EyeBuyDirect offers the cheapest frames of the three stores. In a prices comparison of the eyeglasses frames sold in the three stores, EyeBuyDirect offered the cheapest men’s, ladies’ and children’s frames, while EyeglassesUSA offered the most expensive frames.  Men’s eyeglass frames: EyeBuyDirect: $6.95 - $76.00 EyeglassesUSA: $78. - $144. Eyeglass Factory Out... more
EyeBuyDirect Overview

EyeBuyDirect is one of the premier online stores for everything eyeglasses related. EyeBuyDirect offers it's customers a variety of frames, shapes and styles to suit everyone. EyeBuyDirect sells: Men's eyeglasses Women's eyeglasses Sunglasses EyeBuyDirect sells eyeglasses by frame Full Frame Eyeglasses Semi Rimless Eyeglasses Rimless Eyeglasses EyeBuyDirect sells eyeglasses by shapes Rectangle Eyeglasses Oval Eyeglasses Square Eyeglasses Round Eyeglasses Wayfare... more

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